Frequently Asked Questions (FAQs)

A: For most services, we can’t guarantee specific outcomes like increased website traffic or improved search rankings. These depend on various factors, including industry competition and the current state of your online presence. However, we guarantee to deliver the services as outlined in our agreement and use best practices to optimize your website and marketing efforts for success.

A: We strive for your satisfaction. If you have any concerns, please communicate them to us. We’ll work with you to address your issues and ensure you’re happy with the service.

A: A ninety (90) day warranty on our services typically applies to technical aspects of the service itself, not the outcomes. For instance, if there’s a technical issue with your Google Analytics dashboard that we created, we’ll fix it free of charge under the warranty. However, the warranty wouldn’t cover fluctuations in website traffic or changes in search engine algorithms.

A: We strive for your satisfaction. If you have any concerns, please communicate them to us. We’ll work with you to address your issues and ensure you’re happy with the service. The duration of the ninety (90) day warranty can vary depending on the specific service. We’ll clearly outline the warranty terms in our service agreement.

A: The digital landscape constantly evolves. We’ll do our best to stay updated on changes from Google or other platforms and adapt the service accordingly. However, significant updates might require additional work outside the scope of the ninety (90) Day warranty.

A: Cancellation policies may vary depending on the service and the contract terms. Generally, you can cancel most services with written notice (as outlined in the agreement). There might be prorated fees applicable depending on the service period used.

A: We’ll ensure your data ownership and provide a reasonable timeframe to download or export your data upon cancellation. Data storage policies might be outlined in the service agreement.

A: Yes! SEO improvements, content creation, and dashboard setups completed before cancellation remain in place and continue to benefit your website.

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A: We typically accept a variety of payment methods, including debit cards, and bank transfers. Other specific options available might be available when talking with your Account manager.

A: For some services, we might offer payment plans to spread the cost over a set period, but we have a 50% down payment policy. Please inquire about payment plan options for the specific service you’re interested in with your Account Manager.

A: The payment schedule varies depending on the service. We might require upfront payment for the entire service or set up recurring payments. The payment terms will be clearly outlined in our service agreement.

A: Our refund policy typically covers situations where we cannot deliver the service as promised due to technical reasons on our end. Refunds might also be offered if we significantly fail to address your concerns after a reasonable effort.

A: Partial refunds might be offered in scenarios where we’ve completed a portion of the service but you choose to cancel before completion. The specific terms for partial refunds will be outlined in the service agreement

A: Refund processing times can vary depending on your payment method. We’ll strive to process authorized refunds as quickly as possible, typically within a set timeframe mentioned in the refund policy.